The Possibilities are Endless
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Creating sales
and marketing plans and implementing actions
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Reviewing and
increasing sales market segmentation and existing
contracts
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Boosting
revenue and REVPAR
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Increasing
conference and banqueting sales levels
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Face to face
sales to corporate accounts
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Sales culture
implementation
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RFP, On Line
Bids and Tender Responses
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Mystery Guest
Analysis
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Sales Audit
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Providing local
market information
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Information on
local competitor hotel activity, rate structures and
market share
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Focus on sales
plan for conference and banqueting to improve
conversion rates
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Training
programs aimed at ‘in house’ front line staff e.g.
enquiry handling, sales lead generation, overcoming
objections and constructing a telesales call
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‘Hands On’
training for direct sales staff in market
segmentation, face to face appointments, effective
time management and account development
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Field sales
accompaniment and coaching
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Implementation
of sales strategy tailored to individual hotel
requirements
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Key account
management e.g. identification of key accounts and
relationship building
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Networking with
business travel agents and developing relationships
in turn with their key accounts to maximise
production via
GDS and other electronic booking systems
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Working closely
with group/tour operators on Ad Hoc,
Series and FIT requirements
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Working with
conference and incentive agents to maximise
potential business
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Collateral and
literature
design and production
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Exhibition
stands and graphics
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Magazine and
newspaper advertising
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Networking
events/PR
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Copy writing
and proof reading
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Exhibition
representation
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Magazine
Feature writing